• Sheena Miles

When Unprecedented Times Accelerate the Planning of Future Work Digitally

Updated: May 7

Is the future of work already here? As organizations around the world quickly adapt to, adjust, and implement solutions for maneuvering through a current pandemic last experienced over 100 years ago, the way we live and work is transforming at a faster rate than ever before. Companies are increasingly pushing towards key technologies such as artificial intelligence to propel them through this day and age. In this blog, we’ll discuss how the future of work is already here by highlighting some key technologies that have and continue to help ascend business process optimization as we fast forward into the digital revolution.

AI / Machine Learning

When the subject of how robots will soon take over all jobs once needed by human interaction, we cringe unnervingly. However, if we take a look at some examples of how we already have these robots as co-workers improving a level of automation, the comfortability of the somewhat unknown becomes an already concrete reality. One example being, many if not all, companies have implemented the use of chatbots to introduce measurable customer experience amongst their consumers. Machine learning helps to implement AI and more importantly, to analyze complex data for the basis of making accurate decisions. Digital transformation and machine learning together can help complete this cycle and add value to an organization when they go hand in hand. We have yet to see machine learning at its full potential.


Cloud Computing

The future of work lies in the cloud - there’s no secret there. But, we’ve been putting it to the test for years now and it will only persist to expand. Cloud computing, more mainstream than ever, has proven to be in high demand for leading growth in organizations today. Cloud has become the foundation for digital transformation offering quick scalability and keeping business processes, as well as, workflows running. It enables companies to execute the 3d’s: develop, deploy, and deliver.


Several well-known cloud technologies widely used are:


  • Web Conferencing

  • Video Conferencing

  • Customer Relationship Management (CRM)

  • Virtual Meeting Platforms (e.g., Zoom, WebEx, GoTo Meeting)


So much is happening in the cloud right now but the future of it may change as we now know it.


Big Data Analytics

Data analytics is another key technology in the digital transformation age that allows companies to make better decisions faster with the most up-to-date information. From an individual consumer standpoint, the world’s population is already engaging and interacting with online data at a sky-high percentage with no signs of slowing down. And, this will only increase in the near future. From a company's perspective, managing big data volumes will show steady growth in forthcoming times. The ability to examine huge data sets for market trend comparisons and customizing customer preferences has forced companies to look for experts in big data consulting.


Big Data Analytics are critical for company expansion involving the 6Cs:


  • Connection (sensor and networks)

  • Cloud (computing and data on demand)

  • Cyber (model & memory)

  • Content/context (meaning and correlation)

  • Community (sharing & collaboration)

  • Customization (personalization and value)


If you would like some assistance with keeping and staying ahead of the curve as the future of work expands, contact us for a no-cost solutions-based assessment to determine impact to current state and measure future value, define transition plans, develop solution and transition architectures - customer experience, revenue growth and innovation based on our years of experience in helping companies create unified and secured platforms.

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