Patient Engagement Optimization

Due to recent legislation and earthshaking shifts in the marketplace, healthcare organizations must rapidly evolve from the traditional fee-for-service model to a value-based model. Care delivery will be more consumer-centric, enabling providers to become true partners in their patients’ health outcomes.

Healthcare providers that are unable to effectively engage and deliver satisfactory patient care experiences will be challenged to maintain relevance and profitability.

Patients can become more involved with your providers throughout the care continuum by leveraging the right solutions and approaches.  With unlimited access to receive personalized services, patients can improve their health outcomes.  Providers will realize new revenue channels, improve retention rates and enhance operational efficiency.

Key services:

Digital health implementation oversight

Patient engagement process transformation

Patient engagement strategy

Technology planning and evaluation


Ready to take the next step?

Meet one of our experts.

Karolina Chachulska

With over 10 years of professional experience working in financial auditing and at high-profile management consulting firms, Karolina is the best at what she does. She is passionate about helping her clients’ drive business performance through patient engagement strategies and through improvements in the consumer revenue stream (while ensuring the patients get an excellent payment experience). Karolina holds a MBA from Hult International Business School and a Master’s of Science in Economics, Finance and Banking. As a member of UK-based accounting and managerial finance body, ACCA, she focuses on ensuring recommended strategies directly result in maximized outcomes for her clients. In her spare time, Karolina enjoys reading about autonomous vehicles and the concepts of new mobility. She plans to visit every state in the U.S.A. and continue her globetrotting adventures.