Regina Liang
Chatbot fail? Chatbots can be great, but what are the pitfalls? Part 2
In Part 1, we covered how ai-powered chatbots can be a faster way to engage with your consumers. The challenge is doing that the right way.
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Regina Liang
- Sep 11, 2018
- 3 min
AI-powered Chatbots: a Faster Way to Engage - Part 1
These smart, savvy conversational agents can help drive down call center volume and increase customer satisfaction
Infoedge LLC
- Aug 24, 2016
- 2 min
The Keys to Unlock your Competitive Edge
Your customers are telling you something. Is your business set-up to harness this powerful data?
Michel Gelobter
- Aug 22, 2016
- 3 min
Delta’s Power Outage can Improve your Information Security Strategy
Delta Airlines delayed nearly 4,000 flights and cancelled 1,680 flights, causing thousands of passengers to endure long hours at airports.
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