Increasingly, a company’s bottom-line depends on how well it uses the vast amounts of data available, and, paradoxically, some of the great

~Co-authored by Charles Plummer and Suman Kukreti The application of Machine learning (ML) has seen rapid growth with the rise of big...

In Part 1, we covered how ai-powered chatbots can be a faster way to engage with your consumers. The challenge is doing that the right way.

Until now, the default solution for storing and analyzing data has been to house storage and cloud. Now, we're hitting the "edge".

These smart, savvy conversational agents can help drive down call center volume and increase customer satisfaction

A longstanding nightly newscast in New York begins each night with the announcement, It's 10 o'clock, do you know where your children are?